This policy describes how we use your personal data when you use our website. We have provided this policy to ensure that you understand what personal data we may collect and hold about you, what we may use it for and how we keep it safe. You have legal rights to access the personal data that we hold about you and to control how we use it which are also explained.
We use sub-headings to help you find specific information that you may be looking for more easily.
We are XtraTime Sports Development, a Limited Company Registered in England, Company number 10670000. Our registered office address is at 104 Seaton Road, Felixstowe, Suffolk, IP11 9BT.
You can contact us in writing at 104 Seaton Road, Felixstowe, Suffolk, IP11 9BT or by emailing firstname.lastname@example.org. If you would like to speak to us please call us on 01394 200327.
Please refer to the sections on Our data protection officer, Your rights to know what personal data we hold and to control how we use it and How to make a complaint for further contact information.
We have appointed a data protection officer who oversees our handling of personal data.
Our Data Protection officer is Chris West. You can contact Chris using the details provided above (see Who are we and how you can contact us).
We use your personal data in the following ways:
personal data that you provide to us is used to:
personal data about your use of our website is used to:
Whilst we always want you to be aware of how we are using your personal data, this does not necessarily mean that we are required to ask for your consent before we can use it. In the day to day running of our business we may use your personal data without asking for your consent because:
In exceptional circumstances we may wish to use your personal data for a different purpose which does require your consent. In these circumstances we will contact you to explain how we wish to use your data and to ask for your consent. You are not required to give consent just because we ask for it. If you do give consent you can change your mind and withdraw it at a later date.
Please refer to the section on How we use your personal data for marketing to read about marketing consents.
You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide our services to you.
Your rights to know what personal data we hold and to control how we use it
You have a legal right to know what personal data we hold about you – this is called the right of subject access. You can exercise this right by sending us a written request at any time. Please mark your letter “Subject Access Request” and send it to by post or email using the details in the Who we are and how you can contact us section
You also have rights to:
You can find full details of your personal data rights on the Information Commissioner’s Office website at ww.ico.org.uk.
You are entitled to ask that we do not make automated decisions about you or use your personal data for profiling purposes. Please refer to the section on Your rights to know what personal data we hold and to control how we use it for details on how to exercise your rights.
We share your data with the following people in the day to day running our business:
We take every care to ensure that your personal data is kept secure. The security measures we take include:
Please remember that you are responsible for keeping your passwords secure. If we have given you (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. Please do not to share your passwords with anyone.
Unfortunately, sending information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of personal data sent to our website; you send us personal data at your own risk. Once we have received your personal data, we will use strict procedures and security features (some of which are described above) to try to prevent unauthorised access.
We will add your details to our marketing database if:
We may send you marketing communications by email, telephone, text message, post
We never share your personal data with third parties for marketing purposes.
We only keep your personal data for as long as we actually need it
If you are unhappy with the way we have used your personal data please contact us to discuss this using the contact details set out in the section above.
You are also entitled to make a complaint to the Information Commissioner’s Office which you can do by visiting www.ico.org.uk. Whilst you are not required to do so, we encourage you to contact us directly to discuss any concerns that you may have and to allow us an opportunity to address these before you contact the Information Commissioner’s Office.
We will review and update this policy from time to time. This may be to reflect a change in the goods or services we offer or to our internal procedures or it may be to reflect a change in the law.
The easiest way to check for updates is by looking for the latest version of this policy on our website or you can contact us (see Who we are and how to contact us) to ask us to send you the latest version of our policy.